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Friday, June 10, 2011

Make a Mistake and How to Fix it with your Boss.

End of May 2011 is our company dateline to submit the KPI for the FYE 2010/2011. As usual, we have targeted and expected the rating but the final say is our BOSS. Sime Darby is one of the biggest companies in Malaysia and the Plantation Division where I am working now.

After the merger of the 3 big companies in plantation (SD, Guthrie & GHope), we had had retrenched the workes and there has no VSS for the employees. It was very lucky and everyone has been working as usual except we have a new boss.

Recently, I read the article and it very good tips for us as executive especially for those always put your foot in your mouth, mess up, fail to communicate in proper manner and send an email to your boss where you never intended to say "apologise".

I would share with you the 10 tips which I think it was very useful if you have upset the boss.

#10: Send your boss more than one email in a row (especially about a low priority issue). It makes the boss wonder if you know how to prioritize.

#9: Show up to a 30 minute meeting with a 10 minute presentation. You will get through 2 minutes of it before you are interrupted anyway. People like to have a dialogue, not be talked at (your brilliance will not be obvious.)

#8: Keeping your boss waiting. Early is on time, on time is late, and late is career suicide. Be punctual.

#7: Fail to ascertain what “as soon as possible” means to your boss. In my experience, it rarely means “when you get around to it.” Do not use that word if we did not have the things. But, sometimes I'm writing in my email to my boss.

#6: Walk in for a one-on-one update meeting with your boss without a written agenda. You will inevitably go into detail about the wrong things. A written agenda is best, and best shared. It shows you’re organized and respect other people’s time. My boss always asking me to job down what she has said .

#5: Be less than lightning fast on the hand-off when your boss lobs it over to you. You’re expected to communicate with others and get back without being prompted. I have learned it during the budget as I need to talk to the estate and mill workers/assistant/managers.

#4: Having nothing to say in one-on-one situations with your boss. Learn the art of small talk and be prepared with some news about how much you’re enjoying a project, or what progress you’re making on an important issue. Don’t miss these opportunities to connect and impress. I have take this challenge in the budget system (SAP BPC) and it works very well.

#3: Long, wandering communications of any kind. The purpose of writing must be clear and the message can be understood by them. If not, we have a trouble.

#2: Wasting time up front in a business meeting on small talk. I did not agree with this tip. It because my boss prefer to have an official discussion rather than a small talk outside the office.

#1: Failure to communicate well and show respect to direct reports, your own team, prospects,  and other people from different department. These will be duly noted. Be consistent. Treat them the same way. Get back to everyone promptly, show respect, be clear, concise and thoughtful in your communications.


RED OCEAN  : DO NOT PLAY POLITIC IN YOUR CAREER
BLUE OCEAN : SHOW YOUR RESPECT AND GRAB YOUR BOSS KNOWLEDGES

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